These Terms & Conditions constitute a legally binding agreement between you and solts governing all use of the platform, its games, wagering services, and PKR wallet facilities. Please read them carefully before registering or placing any bets.
These cards summarise the most important aspects of the solts Terms & Conditions. The full legal text follows further down this page and governs in all cases.
You must be at least 21 years of age and successfully complete solts identity verification (KYC) before depositing or wagering. Accounts created with false identity information will be permanently closed with all balances forfeited.
Each individual may hold only one registered solts account. Duplicate accounts, household duplicates used to claim multiple bonuses, and accounts shared between individuals are all prohibited and subject to immediate closure.
All promotional bonuses and free credits carry wagering requirements that must be met before withdrawal of bonus-derived winnings. Bonus terms are published per-promotion and must be read before claiming any solts offer.
Use of bots, scripted play, collusion, arbitrage abuse, or any other method designed to exploit solts games or markets in bad faith constitutes a material breach of these Terms and will result in account suspension and balance review.
PKR withdrawals via JazzCash, EasyPaisa, Raast, HBL, UBL, or other supported methods will only be processed to accounts that have completed full identity and payment method verification in line with solts KYC policy.
solts provides responsible gaming tools including deposit limits, session timers, and self-exclusion. Players who self-exclude may not circumvent exclusion by creating new accounts — doing so constitutes a breach of these Terms.
Important Notice: By accessing or using the solts platform — including its website, mobile interface, games, sports betting markets, and PKR wallet services — you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these Terms, you must not use the solts platform.
In these Terms & Conditions, the following terms carry the meanings assigned below unless the context clearly requires otherwise:
2.1 These Terms & Conditions, together with the solts Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotional terms published on the Platform at the relevant time, constitute the entire agreement between you and solts governing your use of the Platform.
2.2 By completing the solts registration process and clicking "I Agree" (or equivalent confirmation), you represent and warrant that: (a) you have read and understood these Terms in full; (b) you meet all eligibility requirements set out in Section 3; (c) you are not a Restricted Person; and (d) you agree to be legally bound by these Terms.
2.3 If you are accessing the Platform on behalf of another individual, you represent that you have full authority to bind that individual to these Terms, though solts notes that Account sharing is prohibited under Section 3.4.
2.4 Your continued use of the solts Platform following any published amendment to these Terms constitutes your acceptance of the amended Terms. It is your responsibility to review the current version of these Terms periodically.
3.1 Minimum Age. You must be at least 21 years of age to register and use the solts Platform. This requirement is strictly enforced — there are no exceptions. solts reserves the right to request proof of age documentation at any point and to suspend any Account pending age verification.
3.2 Identity Verification (KYC). All Players are required to complete solts identity verification before withdrawal of funds. KYC documentation may include a valid government-issued CNIC, passport, or driving licence, and proof of the payment method used for deposits (e.g., screenshot of JazzCash or EasyPaisa account). solts reserves the right to request additional documentation at its discretion.
3.3 Accurate Information. You must provide accurate, complete, and current information during registration and keep that information up to date. Providing false, misleading, or incomplete registration details — including a false date of birth — constitutes a material breach of these Terms and will result in permanent Account closure with forfeiture of all balances.
3.4 One Account Per Person. Each individual may hold only one active solts Account at any time. Operating multiple Accounts — whether under the same identity or different identities — for the purpose of claiming duplicate bonuses or circumventing restrictions is strictly prohibited. Duplicate Accounts identified by solts will be closed, and any bonus-derived balances within them will be voided.
3.5 Geographic Eligibility. The solts Platform is intended for use by Pakistani players operating within jurisdictions where use of the Platform does not violate applicable local laws. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction. solts makes no representation that access to the Platform is legal in every jurisdiction.
3.6 Employee Exclusion. Employees, contractors, directors, and immediate family members of solts and its affiliated service providers are not permitted to hold Player Accounts or participate in wagering activities on the Platform.
4.1 You are solely responsible for maintaining the confidentiality of your solts Account login credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any third party under any circumstances.
4.2 You agree to notify solts immediately upon becoming aware of any unauthorised access to or use of your Account. solts will not be liable for any losses arising from unauthorised Account access where you have failed to notify us promptly or where the access resulted from your failure to maintain adequate credential security.
4.3 solts will never contact you by email, live chat, or any other method to request your full password. Any communication purporting to be from solts that requests your password should be treated as fraudulent and reported to our support team immediately.
4.4 solts reserves the right to temporarily lock an Account where suspicious activity is detected, pending investigation. During any such investigation period, deposits and withdrawals may be suspended. solts will endeavour to notify the Account holder promptly where a lock has been applied, except where doing so would compromise the integrity of an ongoing investigation.
5.1 Supported Payment Methods. solts supports PKR deposits and withdrawals via JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, standard bank transfer, and cash deposit (OTC) where available. The methods available to a specific Player may vary based on their verified payment method and geographic location within Pakistan.
5.2 Deposit Processing. Deposits made via JazzCash and EasyPaisa are typically credited to a Player's PKR Wallet within minutes of confirmation. Deposits via bank transfer may take longer depending on the issuing bank's processing times. solts is not responsible for delays caused by third-party payment providers.
5.3 Minimum and Maximum Limits. Minimum and maximum deposit and withdrawal limits apply and are published within the solts Account cashier interface. These limits may vary by payment method and Account tier. solts reserves the right to adjust these limits at any time with reasonable notice.
5.4 Withdrawal Requirements. Withdrawals will only be processed to payment methods that have been verified under KYC as belonging to the Account holder. Withdrawals cannot be processed to third-party payment accounts. Before a withdrawal request is approved, the Player's Account must be fully KYC-verified and any applicable wagering requirements on bonus balances must have been satisfied.
5.5 Withdrawal Processing Times. solts endeavours to process withdrawal requests promptly. Actual receipt of funds is subject to the processing times of the receiving payment provider. solts is not liable for delays attributable to JazzCash, EasyPaisa, banking partners, or Raast network processing times.
5.6 Currency. All Account balances, bets, wins, and transactions on the solts Platform are denominated in Pakistani Rupees (PKR). solts does not currently support multi-currency Accounts.
5.7 Anti-Money Laundering. solts operates in compliance with applicable anti-money laundering (AML) obligations. We reserve the right to request source-of-funds documentation for large deposits or withdrawal requests. Failure to provide requested AML documentation may result in withdrawal suspension pending review.
6.1 solts offers a range of promotional bonuses to registered Players including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty Rewards. Each promotion is subject to its own specific terms, which are published on the relevant promotion page and must be read before claiming.
6.2 Wagering Requirements. Unless explicitly stated otherwise in the specific promotion terms, all bonus funds are subject to a wagering requirement that must be completed before any bonus-derived winnings may be withdrawn. The applicable wagering multiple and eligible games for each promotion will be stated in the specific promotion terms.
6.3 One Bonus Per Promotion. Each promotional offer may only be claimed once per Player, per household, per IP address, and per payment method, unless the promotion terms explicitly state otherwise. Attempts to claim a single promotion multiple times using duplicate Accounts or shared payment methods will result in bonus forfeiture and may result in Account closure.
6.4 Bonus Expiry. Unless stated otherwise, bonus funds and free spins expire 30 days after being credited to the Player's Account. Any uncompleted wagering requirements and any remaining bonus balance will be removed from the Account upon expiry.
6.5 solts Discretion. solts reserves the right to modify, suspend, or withdraw any promotional offer at any time, and to void bonuses and related winnings where there is evidence of abuse, system errors, or breach of promotion terms.
7.1 Game Rules. Each game available on the solts Platform — including slot titles, live dealer games, and sports betting markets — is governed by its own rules, which are accessible within the game interface or betting market. It is the Player's responsibility to understand the rules of each game or market before placing a wager.
7.2 Cricket & Sports Betting. All sports bets placed on the solts sportsbook, including PSL match bets, Test cricket markets, ODI and T20I markets, and other sports offered on the Platform, are subject to the solts Sports Betting Rules published on the Platform. In the event of ambiguity between general wagering rules and sport-specific rules, the sport-specific rules prevail.
7.3 Bet Finality. Once a bet has been confirmed and accepted by the solts system, it is binding and cannot be cancelled or modified by the Player. solts reserves the right to void bets in circumstances including but not limited to: system errors, data feed failures, manifest pricing errors, or where the integrity of a sporting event is in question.
7.4 Minimum and Maximum Stakes. Minimum and maximum stake limits apply per game and per market. These limits are displayed within the game interface or betting market and may be adjusted by solts at any time.
7.5 Payout Limits. Maximum payout limits apply per single bet and per day. Where a win would exceed the applicable payout cap, the excess will not be paid. Maximum payout limits are published in the solts cashier and within individual game rules where applicable.
8.1 The following conduct is strictly prohibited on the solts Platform. Breach of any of the below may result in immediate Account suspension, forfeiture of balances, and permanent closure:
8.2 solts employs monitoring systems and manual review processes to detect prohibited conduct. We reserve the right to withhold payment and conduct a full account investigation wherever prohibited conduct is suspected before any withdrawal is processed.
Responsible Gaming is a core commitment at solts — not a compliance footnote. We encourage all Players to treat gambling as entertainment with a defined budget, and to use the tools available in their Account settings to maintain control over their play.
9.1 solts provides the following responsible gaming tools, all accessible directly from your Account dashboard without requiring contact with support:
9.2 If you believe your gambling has become problematic, we strongly encourage you to use the self-exclusion tool and to seek support from independent responsible gambling resources. solts customer support can assist you in activating any responsible gaming tool at any time.
9.3 solts will not knowingly allow any individual under 21 years of age to open or maintain a Player Account. Age verification is mandatory at registration and may be requested at any subsequent point.
9.4 For further information on solts responsible gaming commitments, please visit the Responsible Gaming page.
10.1 All content on the solts Platform — including but not limited to the solts brand name, logo, website design, software, game interfaces, text, graphics, and data compilations — is the intellectual property of solts or its licensed content providers and is protected by applicable intellectual property laws.
10.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial wagering purposes in accordance with these Terms. This licence does not include the right to: copy, reproduce, or distribute any Platform content; reverse-engineer or decompile any Platform software; or use any solts branding, trade marks, or intellectual property without prior written consent.
10.3 Any unauthorised use of solts intellectual property will result in immediate termination of the Player's licence to use the Platform and may give rise to civil or criminal liability.
11.1 The solts Platform is provided on an "as is" and "as available" basis. While we endeavour to maintain continuous, error-free service, we do not warrant that the Platform will be uninterrupted, free of technical faults, or free of viruses or harmful components.
11.2 To the maximum extent permitted by applicable law, solts shall not be liable for: (a) any loss of funds arising from unauthorised Account access where the Player has failed to maintain adequate security; (b) any loss arising from the Player's reliance on incorrect or outdated odds or game information caused by data feed errors; (c) indirect, consequential, or special losses of any nature arising from use of or inability to use the Platform.
11.3 Nothing in these Terms excludes or limits solts liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
11.4 In all circumstances where solts accepts liability, that liability shall not exceed the value of the funds held in the Player's PKR Wallet at the time the relevant claim arises.
Note for Pakistani players: Gambling involves real financial risk. Only wager funds you can genuinely afford to lose. solts does not accept any responsibility for personal financial decisions made by Players in connection with their use of the Platform.
12.1 solts collects, stores, and processes personal data submitted by Players during registration, KYC verification, and general Platform use. The collection and use of personal data is governed by the solts Privacy Policy, which forms part of the agreement between you and solts.
12.2 By registering on the solts Platform, you consent to the collection and processing of your personal data in accordance with the solts Privacy Policy. If you do not agree to the Privacy Policy, you must not register or use the Platform.
12.3 solts implements technical and organisational security measures to protect Player data, including 256-bit SSL encryption on all data transmissions. However, no internet transmission is entirely secure, and solts cannot guarantee absolute security of data transmitted to or from the Platform.
13.1 solts reserves the right to amend these Terms & Conditions at any time. Where amendments are material, solts will provide reasonable advance notice via email to the registered Account address or by prominent notice on the Platform.
13.2 The effective date of any amendment will be clearly stated at the top of the updated Terms document. Your continued use of the solts Platform following the effective date of any amendment constitutes acceptance of the revised Terms.
13.3 If you do not agree to any amended Terms, you must stop using the Platform before the effective date of the amendment and request withdrawal of your PKR Wallet balance in accordance with Section 5.
14.1 These Terms & Conditions are governed by and construed in accordance with the laws applicable to the jurisdiction under which solts holds its international gaming licence. Any disputes arising in connection with these Terms or your use of the solts Platform shall be subject to the exclusive jurisdiction of the courts or dispute resolution bodies competent in that jurisdiction.
14.2 Complaints Procedure. In the first instance, Players with a complaint should contact the solts support team via live chat or by email at the contact address below. solts will endeavour to resolve all complaints within 14 business days of receipt. Where a complaint cannot be resolved through the internal process, the Player may escalate the matter to the relevant licensing authority's dispute resolution mechanism.
14.3 solts and the Player agree to attempt good-faith resolution of any dispute before initiating formal proceedings. This clause does not affect any statutory rights the Player may hold under applicable consumer protection law.
If you have any questions, concerns, or complaints relating to these Terms & Conditions or your use of the solts Platform, please contact the solts support team through any of the following channels:
When contacting solts regarding a specific Account matter, please have your registered username and Account verification details available to assist the support team in resolving your query promptly.
These Terms & Conditions were last updated on 1 January 2026. The current version of these Terms supersedes all previous versions. Players are encouraged to review these Terms periodically to ensure they remain informed of any changes.
Cricket betting, live casino, and PKR slots — all on one platform built for Pakistani players. 21+ only. Play responsibly.
Login to solts Responsible Gaming21+ Only. solts is strictly for players aged 21 and above. Gambling involves financial risk — please play responsibly and within your means. For help and support tools, visit our Responsible Gaming page.